Everyone travelling to London must be familiar with the story of the chaotic opening to the new Terminal 5 at Heathrow Airport. There’s a story in today’s Evening Standard about British Airways sending lost baggage to Italy to be sorted and then sent on around Europe to its owners, only for it to be returned to T5 because the customers had already finished their holidays.
The above clip was made by two Kiwis, a bridegroom and best man, whose bags had been lost by BA on the way to the groom’s wedding in Italy along with his bride’s wedding dress. They filmed the video in Terminal 5.
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