Transport information for disabled travellers in London

Travelling around London on public transport is not the easiest activity for disabled people, especially if they want to use the Underground where most of the stations are decades old and not designed with wheelchair or disabled users in mind.

Transport for London(TfL) with help from disability organization Scope have produced a guide for disabled public transport users in London called Getting around London, detailing the accessibility on public transport for people with restricted mobility.

The guide is A5 size and contains maps for the Tube, the Docklands Light Railway (DLR), Tramlink, River services, bus routes in central London and a plan of Victoria Coach Station. It gives accessibility information for all Tube and DLR stations including access to ticket halls, platforms and the interchange between lines, and details access for all piers on the River Thames that are served by passenger services.

The Getting around London guide is available on request at Tube and Bus stations and Travel Information Centres. You can also order one over the phone at 020 7222 1234 or they’ll be putting a downloadable version on their website. There are audio, braille and large print version available.

The newest forms of public transport in London such as the Docklands Light Railway, Tramlink and the Heathrow Express are more user friendly to disabled passengers than the Underground which in a lot of places is probably off limits to anyone in a wheelchair. Using taxis should be easier, all licensed black cabs have to carry a ramp for access now.
Here’s a link to a map giving wheelchair access information on the Tube.